Live Remote Proctoring for EEG & EP Exams Coming January 1, 2023

Live remote proctoring for EEG & EP exams coming January 1, 2023. Exams may be taken at a physical Prometric Test Center or via live remote proctoring in the candidate’s home or another quiet and distraction-free location that meets testing area requirements.

Live remote proctoring provides for observation of and communication with the test taker, observation of the test environment, and the monitoring of sound throughout the testing session.

Prior to the Examination

For the live remote proctoring option, the candidate must provide a computer with a camera, microphone, and an internet connection to allow real-time communication with a remote proctor. The equipment and internet connection is the candidate’s responsibility.

• Prometric User Guide
• Remote Proctor FAQs

If there are technical issues with the equipment or internet connection and the exam cannot be completed, follow the transfer policies found the in the Handbook for Candidates.

Do not use a work computer with firewall settings that could interfere with the loading of the examination.

Do plan to test in a location where there is foot traffic, noise, or where someone might enter the room. This could cause the exam session to be invalidated.  

The remote proctoring option requires candidates to download ProProctor™ software from Prometric to establish remote access to the candidate’s computer. This application includes Prometric’s test engine software, and a lockdown browser to ensure secure test delivery.  

Candidates must purchase a whiteboard no larger than 9” x 12” and dry-erase markers to be used rather than sheets of paper.

Testing Area

•  Identify a clean desk or table, clear of all materials such as books, paper, notebooks, calculators, phones, tablets, etc. No writing should be visitable on the desk or walls.
•  No other computer monitors, screens, or tablets should be on during the exam.
•  No watches (any type) are allowed to be worn during the testing period.
•  No use of headsets, ear plugs (or similar audio devices) is permitted.
•  Maintain room lighting bright enough to be considered “daylight” quality. The source of light should not be behind the test taker.
•  No radio or television should be operating in the background.

During the Examination
Rules and Behavior

•  All programs and/or windows on the testing computer must remain closed until the exam is completed.
•  Candidates MUST establish identity with an official current Driver’s License. Temporary or paper IDs will not be accepted.
•  The proctor will complete a 360-degree scan of the room and testing area.
•  No other persons except the test-taker should be permitted to enter the room during the testing.
•  Candidates should dress as if in a public setting.
•  Under no circumstances should candidates exit the remote proctor during the exam or review.
•  Candidates may not leave the room during the testing period.
•  The computer cannot be moved to another room after the proctor has scanned the environment.
•  Candidates must remain in view of the camera during the entire exam.
•  Candidates must display a clean whiteboard at the beginning and end of the exam.

If there is an issue while testing, report this to PTC no later than three days after the exam session. Please submit a support ticket on their website: www.ptcny.com/contact

Rules

The proctor can control the testing session, including pausing, suspending, or canceling the test, based on established rules.

The following are prohibited and will not be tolerated

▸Taking unauthorized breaks and moving away from the computer.

▸Having books, notes, papers, or other material connected or not connected with the examination.

▸Carrying and/or consuming food or alcoholic/non-alcoholic beverages, excluding drinking water, or entering the exam in an inebriated/intoxicated state.

▸Keeping the microphone on mute, blocking the camera view, or disabling the camera.

▸Pestering the proctor for issues including but not limited to extra time allotment.

▸Using threatening, abusive, or obscene language/symbols before, during, or after the examination.

▸Impersonating another candidate.

▸Constant eye movement away from the screen during the examination.

▸Not following the instructions of the proctor.

▸Other suspicious behavior.

There is a $50 charge to change to/from remote proctoring to a physical test center. All other rescheduling/cancelation processes are in force, as outlined in the Candidate Handbook.